Usage Fees

If your school is selling more than $10,000/year, these fees don't apply to you.

Teachable is built around your success. When you sell through Teachable, your effective fees go down as your revenue goes up. The vast majority of creators who use Teachable for commerce never encounter additional usage fees at all. Actually, at the time of drafting this document, 89.92% of customers don't incur any usage fees.

To prevent misuse, however, this exemption applies only to accounts that sold at minimum that amount, each year, on Teachable Native Gateways, and is subject to our Fair Use Policy.

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When do additional usage fees apply?

Additional usage fees are rare. You typically only incur them if your school exceeds its plan's limits without making enough sales through Teachable's commerce tools. If you're actively selling through Teachable, your plan is almost certainly sized for your needs.

Each plan includes generous usage ranges for active and/or imported students, published products, and video storage. The fees below apply only if you exceed those ranges.

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Plan Limits

Active Students: Plans include from 100 to 5,000 active students per account. A student is considered an "active student" in a school if they are currently participating in at least one product, service, or other offering from the school. An active student can be imported or not.

Imported Students: An "imported student" is any student added to your school by a method other than Teachable's native checkout — for example, through an administrative import or the Teachable API. This count is based on unique students imported during any twelve-month period, including students who were later removed or deleted, and Teachable may charge for any period in which additional usage fees were not previously collected.

Video Storage: All non-custom plans include up to 1,000 gigabytes (GB) of video storage per account

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What Happens If You Exceed a Limit

If you exceed the limits included in your plan, we may contact you to discuss upgrade options. Teachable will charge for the additional usage, but also reserves the right to block your site from accepting new customers if we are unable to contact you or reach an agreement within 15 days of our first outreach regarding plan options.

Teachable may take immediate action without prior notice in the event of a sudden usage spike or when your usage significantly exceeds normal levels.

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Fee Schedule

Unless otherwise agreed to in writing, the fees in the tables below apply when usage exceeds included plan limits.

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Need higher limits?

If you anticipate higher usage or would prefer a plan with increased limits at a discounted, pre-negotiated rate, please contact us at sales@teachable.com.